Video: New UX Challenges In The New Era of E-Commerce

With Vitaly Friedman and Orit Dolev

Video: New UX Challenges In The New Era of E-Commerce

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Learnings from eCommerce User Experience / Vitaly Friedman
How can we make sure that our shiny web forms and checkouts and sign-ups and user flows work as expected? How exactly should password recovery happen? What about email verification? Or pricing options? What are large eCommerce retailers out there doing to craft better eCommerce UX? How can we improve user experience in eCommerce projects, increasing user satisfaction and conversion rates along the way? In this meet-up, Vitaly Friedman, editor-in-chief of Smashing Magazine, will be talking about common pain points, design patterns and UX solutions for crafting better eCommerce experience. Beware: you might be able to un-learn all the techniques you’ll learn in this talk. Seriously..

When Online and Offline Meet / Orit Dolev
Technology is constantly changing the way we are living. Powerful mobile devices and widespread connectivity, serve as fertile ground for new shopping experiences. Everything that we know about how, where, when and even why we shop – is changing. The digital and physical worlds are starting to blend into one. We are reaching a new era of consumerism, the omni-channel shopping era.

In this lecture, we will learn about the shift that is happening in the retail world. We will review several examples and discuss the UX opportunities this change conveys.

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